Sohostyler Technical Support

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FAQ

1. What is the SoHo Styler?

2. How do I purchase the SoHo Styler?

3. If I purchase the SoHo Styler, do I have to use Renaissance Albums?

4. Which albums can I design using the SoHo Styler?

5. Can I use this program with other design programs (i.e. Photoshop®)?

6. What are the System Requirements for the SoHo Styler?

The System Requirements for the SoHo Styler are:

• Microsoft Windows 2000/XP/Vista (Intel Processor Only)
• Macintosh 10.2
• 256 MB of RAM
• 250 MB of Free Hard Drive Space (Recommend 3 GB)
• Internet Connection for activation
• High-speed Internet access to take advantage of the FTP
feature
(or)
• CD-ROM/DVD Burner

7. Is this program available for MAC users?

8. How do I install SoHo Styler?

9. Does the computer I install the SoHo Styler on need to be connected to the Internet?

10. How do I register the SoHo Styler?

11. Can I install the SoHo Styler onto more than one computer?

12. Every time I open the software, it mentions that I have an update available, what does this mean?

13. How many image files should I load for each project?

14. What size should each image file be?

15. What setting and file type should I import into the SoHo Styler?

16. What if I have a technical question, how do I get support?

17. I need help with using the functions in the Page Designer, what should I do?

18. I would like to build a custom size album, how do I go about this?

19. I cannot find all of your options available in the program, how do I select something if it is not there?

20. Can I send a layout to my clients for their approval?

21. How do I send you my completed album/project?